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Impianti Rossi · Saturday 8:14 PM · managed by agent, handed to Marco at 8:19 PM

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Impianti Rossi
typically replies within 1 minute

Saturday

Hi, do you install photovoltaic systems on industrial warehouses? We're in Lodi20:14

Hi. Yes, we install industrial PV systems on warehouses throughout Lodi and Milano provinces. To give you an idea of costs and timeline, I need three things: your roof square meters, current meter capacity, and whether the roof is metal or concrete.20:14

About 1,200 sqm metal roof, 100 kW meter20:16

Thanks. With 1,200 sqm metal roof you can install roughly 150–200 kWp. The site visit is free and needed for an exact quote: Marco is in Lodi Tuesday and Thursday mornings next week. Does one of those work?20:16

Thursday. We also have an open grant, can you handle the application?20:18

Request outside FAQ (grant) + high value → handed to Marco

Perfect, Thursday 9:00 AM in Lodi, you'll get confirmation shortly. Marco, the owner, will answer your grant question directly Monday morning: he has all the details from this chat.20:19

Qualified leadsolarwarehouseLodigrantRoof 1,200 sqm metal · 100 kW meter · estimated 150–200 kWpSite visit: Thu 25/09 9:00 AM · MarcoHanded to person: grant request

Today

63 conversations · 41 resolved by agent · 18 site visits scheduled · 4 handed to Marco (grants, complaints, high amounts) · 0 unanswered · average reply 40 s, even at night and on weekends

Handoff rules to person

• keywords: grant, complaint, dispute, lawyer
• estimate over 50 kWp
• customer explicitly asks for a person
• two consecutive replies not understood